Link interactions across stages of a customer’s journey to gain a better understanding of their experience
A messaging application that can be used to send targeted communications
Notify and support your customers about changes to their journey
Deliver insight from your vehicles to websites, apps, information screens, and more
The all-in-one app that connects colleagues through shared information
Flexibly Manage Stock, Crew, and other Resources
Monitor and alert against low adhesion events, resulting in wheel-slip and wheel-slide
A schematic view of real-time railway berth movements enhanced by GPS
Help your control and rostering teams make better on the day decisions, recovering to plan quicker
Live monitoring of your vehicle's health to predict and prevent faults
Consolidate your GPS feeds and know where your vehicles are at any time
Improve your service delivery with unified operational data in a modern data warehouse
Send and receive data to and from your vehicles in real time
Implement strategies to manage demand and maximise revenues
Keep your customers informed and supported about changes to their journey
Identify service alterations in real-time, including partial or full cancellations and delays, to trigger customer notifications
Detects alternative services when a booked leg is affected to reduce customer confusion by offering suitable replacements, all whilst aligning to industry standards
Integrate with your Single Customer View to connect affected customers with impacted services, enabling targeted communication to those affected
"Implementing Message Orchestration through Kamet has really improved our customer experience and benefits to our on-board colleagues who have less difficult situations to deal with when customers have tickets for a service that no longer exists. In addition, our call centre now experiences less call volumes as these issues have already been dealt with through an automated system, giving our agents more time to clear more complex customer issues."