Link interactions across stages of a customer’s journey to gain a better understanding of their experience
A messaging application that can be used to send targeted communications
Notify and support your customers about changes to their journey
Deliver insight from your vehicles to websites, apps, information screens, and more
The all-in-one app that connects colleagues through shared information
Flexibly Manage Stock, Crew, and other Resources
Monitor and alert against low adhesion events, resulting in wheel-slip and wheel-slide
A schematic view of real-time railway berth movements enhanced by GPS
Help your control and rostering teams make better on the day decisions, recovering to plan quicker
Live monitoring of your vehicle's health to predict and prevent faults
Consolidate your GPS feeds and know where your vehicles are at any time
Improve your service delivery with unified operational data in a modern data warehouse
Send and receive data to and from your vehicles in real time
Implement strategies to manage demand and maximise revenues
Mistral Data develops data-driven software solutions that enable our customers to deliver better services to their passengers. Our mission is to unlock the full potential of rail data through blending deep industry expertise with modern cloud-native technology, to deliver actionable insights in real-time to address real-world operational and business challenges.
We are looking for an experienced Senior Rail Operations professional.
The role will focus on the existing Mistral Data suite of applications for Rail Operations, including Sirocco (Control Centre on the day decision support), Solano (Staff Mobile application for front line and control staff) and Berth Maps (schematic application for real-time railway berth movements). Working closely with a team of Product and Project Managers the role will provide subject matter expertise and insight to ensure quality delivery of agreed application priorities, help generate future opportunities and contribute to a strategic approach to the range of current and future rail operation applications
Strategic Guidance & Advice
Offer insight and recommendations for new commercial opportunities by understanding the market, industry and product opportunities
Project Planning
Understanding customer’s demands and challenges support product teams to create plans consistent with expectations and consistent with the broader Rail Operations strategy
Project Delivery
Using effective stakeholder management and railway systems knowledge, help unlock tactical and complex challenges and ensure that deliverables are seamless adopted by customers
Compliance and Standards
Act as an authority on the latest railway standards and regulations and communicate the impact to key stakeholders
Customer Engagement
Promote MDL’s reputation as market leader in railway operations applications with existing and prospective customers
Commercial
Provide insight into commercial opportunities in the market through knowledge of competitor product costs, end of life expiry, customer sentiment and market gaps
As a minimum, you will need to have: